Customer Testimonials
Good customer service, very efficient. Kept me updated on the status of my repairs and returned in a timely manner
Very professional service department.Very knowledgeable service people. Very good experience. Very helpful and knowledgeable customer service.
I had a great experience at the dealership, especially with our sales consultant Bo Lusher. His help and patience throughout the entire process were unforgettable. Thanks to the finance team as well, who made it possible for us to leave with two KONAs and a great deal. Thank you!
Brought my wife's hybrid in for it's initial service visit. Staff were friendly and paperwork was ready when I arrived. Everything went smoothly and my only "complaint" was that the visit for routine, basic service was a little long ... probably a bit over a hour and a half!?!
Appointment was very easy to get. The communication from the service advisor was good. They completed the job ahead of schedule. Much appreciated.
Great service, called me when my parts were in and got me in the same week. Service was quick and was done well.
Very friendly staff and the wait time wasn't very long ...was a comfortable environment
Very organized. No wait time upon arrival, before being greeted. However, I had called ahead to ensure the car I was interested in was still available, I was assured tgat it was, and then made an appointment for that day to see tge car. When I arrived later that day, after driving from NC to SC, I was informed that they had sold the car. I found that, at the least, a matter of non-co.mmunication. They did attempt to make up for their blunder, but I was crunched for time and would not have made the trip down to ...
Great service and attention to detail. Love the pics and videos of the multipoint inspection
The Best ever Professionalism Friendly Caring Ethics On time service Great appointment schedules Family environment Car Parts on time
The dealership was very helpful in finding a replacement vehicle and getting us the best deal for our situation.
Professional , timely, no issues at all. Chris was especially helpful, during and after the service
Dick Smith is always great with customer service! I love my Santa Fe. Recommmend them highly!
Chris King has been very supportive to us and is always helpful. And has a great attitude.
The people at the dealership were extremely helpful and friendly. I feel that Robby was a very professional and knowledgeable salesman.
The staff was friendly. The offices were clean. There was a huge inventory to choose from. Our salesman , Aaron, was fantastic. Things were handled promptly and professionally. When I got home with my new car, I realized I had left an option off that I really wanted and needed. I went back the next day and without question they promptly adjusted things so that I could have exactly what I wanted. I was honestly amazed at their customer service. They have a customer For Life.
Me sentí muy bien atendido, el vendedor es muy amable y todo salió muy bien, excelente servicio, muchas gracias!
Enjoyed working with Jonathan, very helpful and worked to get me the deal I wanted.
It was an easy and good experience. It was an easy and good experience. It
Tony was so pleasant and easy to work with and had patience with me. Wonderful pleasant person work there
Pleased with the service on my car. Wait time was what I had hoped for.
Buying our car was a fun experience. Our salesman, Toby, was very helpful and willing to do all he could to get our business. We love our new car.
I had a great experience at Dick Smith Hyundai. I was shopping for a new SUV and had planned to go to 3 dealers in the area. I ended up getting a great deal from the dealership and the Santa Fe I wanted. My sales person was Toni Blamo. Toni was amazing to work with.
The people here are very welcoming and friendly. The really want to sell their car and our dealer (Brian Quach) was very helpful. I’m glad I chose this dealership
Excellent service. Short Wait time. Courteous staff. Comfortable waiting area. Good, nice clean good nice clean
I had an incredible experience at Dick Smith Hyundai. Deneil was my salesperson and he was fantastic. He had a lot of patience and product knowledge. I really enjoyed working with him. Jose, who is the sales manager was amazing as well. They helped us find the right car at the right price and my son loves his new Elantra! I will send all my friends and family to Dick Smith going forward.
Great service and on time. They got me in and out quite quickly and when it takes a little longer they give me a good car to cover my day
Jonathan was very pleasant to work with. Not pushy, fastest time EVER buying a car!
Hyundai pays for a replacement engine and then charges for labor. The new parts (belt and hoses) I get, having to pay labor for replacing the belt and hoses should NOT happen. Bottom line, their manufacturing error cost me $1,000.00. We were going to buy a new one but not now.
All on time. Work explained in detail. Told me how much it would cost from beginning
Matt was very personable and had good knowledge of the car. Was able to get answers to any questions I had.
Matt was so knowledgeable & not pushy! 2 test drives with gas & hybrid options—really helpful!
Robbie was amazing. His passion for cars was inspiring. He had a deep knowledge of the vehicle. His communication was amazing and the experience was personable.
Johnathan went above and beyond to make things go as smoothly as possible for this purchase. I would recommend the Dick Smith dealership and him to anyone.
Dealer Service Advisor very pleasant to deal with. Part was in stock. Car done on time.
Working with Johnathon was a dream! He was knowledgeable, efficient, and relatable! I cannot recommend him enough!!
FANTASTIC experience with Johnathon!! We will be back! Transaction was fair and efficient! Thank You!
Jonathan made the buying process super smooth and Easy. Bought my car from him last year and came back with my mom to purchase her Santa Fe. Professionalism And friendlinessfrom the rest of the staff is top-notch I felt like family instead of a customer, 10 out of 10 recommend
He was a awesome salesman. I love him. I love his personality. He was funny and he also act crazy but he the best.
Great experience working with Eric Sandowski! He took care of us! We got a great deal on a pre-owned vehicle. The car was exactly what we were looking for too! Will definitely be back when our teenager starts driving. Highly recommend this dealership!
jhonathan was amazing at getting me exactly what i wanted, and for a price that i was actually able to do. one of the best deals i’ve ever gotten, and for a truly incredible car. very happy with the end result, and the process getting there. jhonathan was genuine and not like most car salesman. 10/10 experience.
The place was easy to navigate and everything was clean and neat, nothing really bad to say about the place and Jonathan Morel was one of the best salesmen there, glad I got to work with him
Everyone was very kind and welcoming. They really took care of me and made sure I was happy with my purchase
We had a great experience at Dick Smith with our dealer Johnathon Morel. He was quick and efficient and helped us get everything we needed with no problem. We will be back and will recommend others as well.
Johnathan is AWESOME! Sales + Service! Assisted me ASAP when I arrived to have a replacement part installed. Genuinely a great person!!
This dealership is quick and friendly. Bought a a new car with a two car trade is less then 4 hours.’
Johnathan Morel was fantastic! He stayed late to make sure we had everything we needed. The manager and staff were very friendly and always had a smile and a wave. Johnathan was very knowledgeable and guided us on the purchase of our car.
I had an amazing time with everyone at Dick Smith Hyundai in Greenville SC. Everyone was extremely welcoming and friendly and made you feel like you belonged there! I came in knowing what I was looking for and I left with even more confidence in my decision. Eric provided me with all the information I was needing AND MORE!
Best-ever car buying experience. Johnathan is an absolute rockstar! He put us completely at ease with all aspects of the process - vehicle selection, test drive, pricing, financing, and delivery. If anyone tells me they need to buy a vehicle, I will insist that they go see Johnathan…
Awesome buying experience with our salesman, Robbie Casey…who made the overall process from start to finish very, very easy. Thanks Robbie, If you are any indication of the level of customer service offered by Dick Smith Hyundai, then the dealership must be top notch.
I had an excellent experience buying a new Hyundai Santa Fe. Robby was an exceptional sales consultant. He was very knowledgeable without being arrogant. He wasn’t too pushy, and I felt like I could trust him to give me fair and truthful information. I got a fair trade in value. It was also one of the quickest processes I’ve ever had purchasing a car and I didn’t have to spend 4+ hours waiting around on paperwork. I’ve bought a lot of cars over the years, and Robby made this purchase the smoothest and most positive one yet!
Our experience overall was great. We worked with Robby Casey as a sales person, and he was knowledgeable, personable, and not pushy. I recommend asking for Robbie Casey as a sales associate. He really did his homework and and was humble.
We had a very good experience when buying our palisade. However, when we returned for our first service, not good at all. We were told that we would be provided with a loaner car when we brought it in. I told the service department that we live out of town and made an appointment for 11am. When we got there, we were told we should have brought it in earlier in the morning and there was no loaner car. They suggested we take it somewhere else and we did. Will not be returning there.
Roby was very professional throughout the process of buying a new car, very clear on explaining from the car functioning and also what was included on the purchase of the vehicle. He helps us out to get the best offer in our trade , we will definitely recommend him for family and f friends, thanks.
This dealership is reliable. I enjoyed working with Robby Casey. He was definitely honest, friendly and dependable.
I truly enjoyed the entire process. My salesperson, Robby, was knowledgeable, honest and knew how to treat a customer. The manager gave me a fair deal and he selected the car I bought based on what I had told Robby. It was exactly the one I wanted. This was a better process than trying to find the right one while walking in the rain. The finance manager was also personable and honest. I was in car sales years ago and I know how customers should be treated and also how they should not be treated. The dealership included an extra 100...
Éric was great! He was so patient and really showed us all the amazing things that the Tucson Hybrid offers. We felt so comfortable with him. He is definitely an asset to the dealership!
Eric was very helpful and a pleasure doing business with!! Would recommend him to all of my friends and family. ☺️
We really appreciated our salesman Eric. He presented all the vehicles well without being pushy and even got us a Starbucks! we felt the whole experience went smoothly and we are loving our 2025 Santa Called Eric 2 weeks later to ask if someone could go through all the features the car has He immediately answered his phone and said no problem. He or someone at the dealership would be available anytime I come up Would highly recommend Eric and Dick Smith Hyundai
Great experience from the time we arrived. Excellent service and great people. Very enjoyable experience.
Eric was extremely friendly, knowledgeable, and helpful. He turned our car purchase into a two car purchase. We told him what we needed and he made it happen. He truly went to bat for us and made sure we were happy with what we got.
Great experience. We bought a new car and he helped us lease a second car.
Robby was a great help! He helped me find the perfect car with all of my needs.
Enjoyed our experience. Eric was a pleasure to deal with. Final steps were quick and stress free.
I came to Dick Smith Hyundai only to browse their inventory. I had no intention of buying today. Eric introduced himself and I told him what I was in the market for. He told me he had exactly what I was looking for and sure enough they did. I fell in love with the Palisade just like he said I would. It’s exactly what I’ve been looking for. He was so knowledgeable and answered all the questions I had. You can see the pride and passion he had for doing what he does. I did end up buying ...
Robby was so helpful and informative in selecting a Genesis GV70. He explained all the technology which was very helpful in making a decision. We were given a fair price quickly, which doesn’t usually happen. Robby made the buying process very easy. He is very knowledgeable and can answer questions quickly.
Professional staff, ready to help and answer questions or assist in any way possible with your vehicle.
Robbie is a Helpful and knowledgeable salesperson who answers questions and provides information without being pushy. Would buy from him again
Robby was great from start to finish! Humble, smart, and here to help make your customer experience unique!
Worked with Robby Casey on my purchase of a GV80. After my experience with CarMax it was refreshing to deal with a young man that wanted to do business the old fashion way. He has it figured out. He is nice, kind and respectful. I would definitely buy from him again.
Wonderful!! I financed cars for a bank 25 years. The manager Dan, and salesperson Robby Casey were professional, knowledgeable and made it very simple to purchase a Genesis! I am very happy with my Genesis and extremely happy with Dick Smith Auto Sales in Greenville, SC. I have referred them to my family and friends. Oh yes! Let’s not forget the great customer service from the staff in service. Thank you, Vicki Anderson from Anderson, SC
Worst service department in my lifetime experience and I am not young! Waited for an hour( told it would take a few minutes) for a quote to repair/replace broken driver side mirror and was told they couldn’t do it and to take it to a car repair place because it would be cheaper and insurance wouldn’t pay their $160 an hour labor fee! Just not helpful. …so I drove home (45) minutes so y husband could follow me to a reputable car dealership in Hendersonville, NC. I do not know how this company stays in business. NOT EVEN WORTH ...
Car went in because the steering column locked up while driving after $600 was told nothing found, less than a week locked up 4-5 more times so we took it back. Surprise issue found this time BUT part could not be gotten....in the almost SIX MONTHS they have had my car. POOR at best communication, no resolve and tried to charge to pick up car since I am making payments when NOTHING has been done. The car has sat there for months, battery has gone bad, gas, oil , etc probably bad, tires not moved so possible dry rot setting in ...
Terrible service department. I only had my brand-new car a year. I call to make an appointment to have my car serviced, and no one answers the phone. Poor customer service. I do not recommend anyone ever buying from this dealership as they lack professionalism. They sell you the car and then good luck, you are off on your own.
DO NOT DO BUSINESS HERE. Go somewhere else. Dan the sales manager uses descriptive sales practice and the GM Roy Gilliam is a joke to say the least. I purchased 2 Genesis Luxury vehicles from this dealership and found several inaccuracies on the contract. They dodge your calls and when they finally answer they try to blame the customer. Save your time and money, just go to the dealership in Greer.
I have purchased 7 cars from here for my family. I keep coming back because they do what they say they are going to do, evertime.
Visiting from Florida and my Tuscon Hyundai was not identifying my key. Stopped at the dealership and was told they couldn't help me - I would need to go to Greer or Anderson because they were short staffed. I asked if they could call ahead for me and was told no - I would need to call. Here, I was from out of the area and they didn't have the common courtesy to help me. I never had this kind of treatment from Toyota - I know where I will be buying my next car.
Very dissatisfied with the customer service I have received from this service shop. They Did NOT put my oil filter/gasket back on my car. About week later my car was rocking oldly and making weird motions while in park and trying to drive. I called to make an appointment to have it looked at and they told me it seemed a quart or two was lost from my car (the lake in my driveway says otherwise, I know I Lost ALL my oil.) They sent me on my way telling me it was fixed. Two days later my car ...
After my month-long service experience with Dick Smith Hyundai of Greenville, I left feeling absolutely mistreated and taken advantage of simply because I was not sitting in the waiting room, nor did I purchase my vehicle from this dealership. This resulted in my car issues not being considered promptly nor a priority after weeks of being at their shop and they proved that repeatedly. It took this facility (30) days to get my vehicle up and running, and charged me $2,846.47 for a Starter, (1) Fuel Injector, (1) Spark Plug, and a Oil Change. Dick Smith Hyundai of Greenville is an unorganized and dishonest ...
This dealership has been persistent in the past and now, in the service department you can rely on them to getting the job done.
Dick Smith Hyundai, and salesman Todd Smith were a pleasure to deal with! We visited this dealership and a dozen others to find a Tucson. We gave Todd the information on a desired vehicle, and he found one within a month which suited us perfectly. All the others had the same opportunity, Todd was the only one who took the initiative to find us a vehicle!
On April 22, 2021, I traded in my Ford Escape and purchased and drove off the lot in a Hyundai Santa Fe from Hyundai dealership in Greenville. I was told I was financed through Wells Fargo and my first payment would be due on 6/6/21. Well since that day I have been back and forth between Hyundai and Wells Fargo. Long story short, Hyundai lied! Wells Fargo has informed me that the auto loan was not approved. Hyundai does not return my phone calls and when I have went back to the dealership to speak with the manager in person he has continued ...
Dick Smith takes the worry out of owning a car. We have owned six Hyundai’s and had wonderful service each and every time. I highly recommend Dick Smith Hyundai Service Department.
This dealership is the best!!! I have been dealing with them since 1999 and have never been anything but well pleased with all departments. Starting with Roy Gilliam the GM the service is very professional, courteous, prompt and informative. The service department is always timely, informative, and very friendly. They will always have my business!
Finished work in a timely manner and kept me informed at every step of the way. Excellent service! Would highly recommend to friends and famili.
We have been very satisfied customers of Dick Smiths Hyundai for over 5 years. We have leased or purchased three new Hyundai’s with them. (Our first Hyundai was back in 1988). We have adopted Dick Smith as part of our family because they always make us feel like family. The Hyundai’s are quality autos and the maintenance/warranty programs are top notch. I can say without reservation that we will be part of Dick Smith’s auto family for years to come. Libby and Mike W.
The staff in sales and service are excellent. All are professional and want to make sure if you are purchasing a vehicle or having a vehicle serviced that your experience is a positive one.
This is the best car shopping experience I’ve ever had. Thanks to my salesman, Todd., my transaction went very smoothly. This is the second car I have purchased from this dealership with Todd. Todd is very patient, not pushy, very knowledgeable, he went above and beyond to make sure I was completely satisfied. The entire dealership is very professional and friendly.
Excellent stress free experience. Sales staff listened to what I had to say and how I wanted the offer to be handled. Made my decision so easy with a minimum of to and fro. thrilled with my deal and my leased Hyundai Elantra. Thank you, Robert Patrick.
I definitely wasn't planning to buy a car in SC, after much interaction and great customer service I ended up purchasing a car. I was there from VA, after finding out my son's car needed a new engine. Mr. Maurice Souders helped us finalize everything with the broken car, even helped us find a tow truck. There was no pressure in purchasing a vehicle, even after all the help that was given. We left to return to VA, but turned around to see if Mr. Maurice could help us find the right vehicle for the right price. He ...
Just got a great deal on a Sonata at Dick Smith Hyundai. Everyone was very nice. Jason got me good financing. Looks like they have a great service department, I will buy my next one from Dick Smith Hyundai and reccomend to my friends.
i love my new ride. never heard of genesis until I went to dicksmith. after a little looking decided that it was a great car for good money. ramsey is a good guy
Tons of good cars at DS. I found a clean truck. Thanks Al for the deal. I don't think I could have afforded this truck anywhere else.
I went to Dick Smith to look at an elantra that I saw on the internet. Ramsey showed me a Tucson and it turned out to be exactly what I wanted. He got me a really good deal on the payments so I could afford it. Thank you Dick Smith and thank you Ramsey for the deal!
Ramsey Chabli is a phenomenal resource if you are in the market to buy a Hyundai! He is very knowledgeable about all of the different models and was extremely patient with all of my questions. I already knew I loved Hyundai. Dick Smith Hyundai and Ramsey made me love this brand even more!
Al was such a great salesman! No pressure at all. He took the time to make sure we got just what we wanted, and showed me how to hook up my phone and everything! When it's time for my hosband's car I'll be back!
Larry "Catfish" Taylor was a joy to work with! My husband and I never felt pressured. Larry was upfront and honest with us. He made the car buying experience as smooth as can be. My husband and I would definitely recommend Dick Smith's Hyundai and Larry Taylor!
I had an amazing experience at this dealership. Everyone was friendly, kind and patient (from the receptionist to the finance managers). Larry Taylor was my salesman and he truly changed my view on a "car salesman". All he cared about was making sure I was happy and satisfied with my purchase, showed me several options and was truly genuine. He put me into a brand new car, worked hard to ensure my budget was met and truly went above and beyond. It was a pleasure purchasing a car from this dealership and would highly recommend!
I came in with my wife and were a little nervous as we had a bad experience with another dealer. Larry Taylor greeted us and we felt immediately at ease. He said he would work with us and price and with our trade in. He went above and beyond, we felt very reassured. Even the finance guys were great! We never felt pressured and we walked out with a car!
I had an awesome experience here at Dick Smith. I didn’t feel rushed or pushed in anyway. My salesman Larry Taylor was easygoing and friendly. We told them what we wanted and what we could do and we made the decision without being pressured. Was at another local dealership the day before and can’t say I had the same experience. Highly recommend Dick Smith!